Sarah Houghton-Jan, speaker
Sarah is the Digital Futures Manager for the San José Public Library.
A quick show of hands shows that this year’s attendees include people from public, school, community college, and university libraries as well as special libraries, the state library, and library school students.
Web 2.0 Services – User-focused
What do THEY think is important? What can we do for our users, and does it make sense in our libraries?
Planning for new services – How do you plan in a way that includes users and staff, and how do you make sure you’re doing the right thing?