The IUG session closed with a discussion panel which highlighted some of the various implementation issues and considerations encountered by some of the libraries implementing Encore.
Encore on the Front Range: A Panel
Encore is especially useful for the inexperienced user.
Encore is a more familiar interface to a younger audience.
The product was ready to go out of the box. They did some customization, but they had a fully functional product from the get-go.
During testing, they found that some of the staff didn’t really understand the differences between title searching and keyword searching. Staff thought that search results were different in Encore, but they were actually identical to the original OPAC.
The integration of Research Pro with Encore gives patrons access to databases and information they might not otherwise find.