The midwinter IUG usually features a mixture of user presentations and Innovative updates. Read on for this year’s menu of goodies.
The Single Sign-On product requires an additional server that runs its own instance of Millennium. This implementation involves changing the hostname of the production server. Patrons point to the SSO server. Affiliated users without associated login credentials have to use the new server name.
Server information has to be changed in in a number of locations:
III manual URL
Web Management Reports URL
Anzio spine label printing
URLs in the OPAC and library website had to be updated
Innopac functionality is absent on the SSO server.
Sites cannot self-upgrade
Sites cannot place the certificate on the server without assistance from III
Some people do not want to be logged in as staff by default.
This site is software-only, so their implementation required collaboration between the library, campus IT, and Innovative Interfaces.
Implementing Encore at UNLV
University of Nevada, Las Vegas
UNLV has a main branch as well as Architecture, Curriculum Materials, and Music branch libraries.
The Innovative system is shared with UNLV, UNLV Law Library, College of Southern Nevada, and the Desert Research Institute.
For a number of years UNLV bought essentially all III products when they became available. Encore was one of those purchases although they were not able to deploy it immediately.
Encore is now the default search across the library website.
Encore 3.0 includes hold pickup and due date alerts.
Patron usability results
Patrons used the search box like Google
Facets weren’t obvious
Email was fine, but text to phone was preferred
Not clear how to return to Encore home page
Intermingled shared institutions holdings confusing
Encore Staff Survey Results
Not overly enthusiastic – prefer classic catalog
Problem finding specific items
Want advanced search options
Advanced search option
View MARC display
Statistics from facets are available through Google Analytics.
Release 2009B – 16 sites
Release 2009A – 474 sites
Release 2007 – 579 sites
Release 2006 – 155 sites
2009B will be a full Millennium release for many modules, but it won’t be available for another couple of months yet.
Encore: integration, context, relevance
Rice noted that he wanted to use the theme of "deep integration" as a common thread for his Encore presentation. He’ll be touching on several areas:
Local content via harvesting
Widgets and more
Deep Article Integration
Article results now appear inline with other search results.
There are new article facets for "limit to full text" or "limit to peer reviewed" – if this data is passed from the vendor.
Deep Millennium Integration
Leverage local MARC and Millennium ILS data for new kinds of searching and refining.
Subject headings rendered as tag clouds make LCSH much more accessible to patron.
New facets – course or professor if search results include course reserves.
Integration of ERM so that patrons can see the various ways to access e-content.
"Availability" facet will be available – example uses DVDs listed in the catalog. Patron may want to view only those items that are currently available for checkout.
"Did you mean" suggestions appear. Example used – "Hary Poter and the Wizard’s Rock" yields a suggestion for Harry Potter and the Sorcerer’s Stone.
Authority records appear in result content as well. Following the authority records yields a very clean result set for things such as scores, sound recordings, etc.
Patron Record Integration
Patron alerts appear for logged in users. Patrons can see indicators about upcoming due dates or hold shelf pickup alerts.
Integrate local databases with Encore Harvesting Services
Puts resources in the information flow of the users
Lets patrons easily discover locally held content
Data can be shared via harvesting by OAI-compliant aggregators
Harvested records are interfiled with catalog results
With Encore, the user doesn’t have to consider:
What kinds of resources they prefer
What kinds of resources the library may own or have access to
How the library may organize its resources
For example, Encore can search the Millennium server, CONTENTdm, institutional repository, and other servers simultaneously.
Community participation: tags and tagging
Flickr, del.icio.us, Amazon, etc.
Added by users = folksonomy
Encore lets users tag bibliographic and harvested records
Encore uses subject headings to seed the tag pool
This seed pool lets patrons complement the work done by librarians while still leaving authoritative tags created by experts
Library of Congress & Flickr Commons
Tagging projects build public engagement with the library
Tags can add value by bridging formal and informal vocabularies. This also helps invest the community directly in the collection.
59 Encore libraries are using ratings
395,410 ratings so far – approximately 5,900 per library
30 libraries with 1,000+ ratings
22 Encore libraries using reviews
12,342 reviews so far – approximately 411 per library
6 libraries with 500+ reviews
109 libraries using tags
73,855 tags so far – approximately 486 per library
16 libraries with 1,000+ tags
65 Encore libraries are using ratings
540,368 ratings so far – approximately 7,243 per library
37 libraries with 1,000+ ratings
22 Encore libraries using reviews
12,734 reviews so far – approximately 411 per library
6 libraries with 500+ reviews
113 libraries using tags
101,399 tags so far – approximately 646 per library
20 libraries with 1,000+ tags
In just a few months there were significant increases in the number of ratings and reviews in Encore libraries.
Coming in Encore 4.0 – User Comments
This idea grew out of the historical photograph collections where users can add value and context by telling a story about a record. This isn’t really a rating, review, or tag. It’s a true comment.
Encore 4.0 will also have a passthrough search to WorldCat. This can be customized according to local preferences.
Google Books integration will added in Encore 4.0 allowing patrons to search within the content of Google books.
A Meebo chat widget will be available in Encore.
In Encore 4.0, selected staff can promote specific titles to get higher rankings in search results. For example, a title search for Chemistry which retrieves 1950s textbooks shouldn’t necessarily put all of those at the top of the list. Librarians can promote certain titles so that they can receive higher rankings.
These widgets (Meebo, Google books, etc.) will not automatically be added to the webpac because libraries can already do this for themselves. As a result, these are not targeted for webpac integration.
Implementing Research Pro
University of Houston, Texas
Research Pro was rolled out in conjunction with the Encore release at University of Houston.
When returning search results, Research Pro starts with the first resource to finish.
Users can create custom lists of databases within their patron accounts.
Libraries can choose five databases to be pulled into Encore search results.
Digitization Projects on a Shoestring
Scottsdale Public Library, Arizona
Scottsdale will use a photo of the week to solicit user comments to help further develop the metadata on their images.
A lot of their digital library work has been funded by grant money. Much of the work has been done by volunteers.
Scottsdale is using Content Pro as their digital library platform.